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Scholar Genie Privacy Policy

Your data, protected and respected ✨

Effective Date: May 3, 2026

This Privacy Policy explains how Scholar Genie, an Arkansas-based company (“we,” “us,” or “our”), collects, uses, and protects your information when you use our platform. By using Scholar Genie, you agree to this policy and our Terms of Service.

1. Information We Collect

We collect the following types of information:

• Account Information: email address and authentication data
• User Content: uploaded files, prompts, and study materials
• Usage Data: interactions, features used, and activity
• Device Data: IP address, browser, and device type
• Payment Data: securely handled by Stripe (we do not store card details)

2. How We Use Your Information

Your data is used to:

• Provide AI-powered features (tutor, summaries, flashcards, exams, Writing Coach)
• Process payments and manage subscriptions
• Improve performance and user experience
• Detect fraud, abuse, or misuse
• Communicate updates and support responses

3. AI & Data Processing

Your inputs may be processed by AI systems to generate responses. We use trusted providers (such as OpenAI) to power these features.

We do not use your personal data to train proprietary models unless explicitly stated.

4. Third-Party Services

We rely on trusted providers:

• Supabase (authentication, database, storage)
• Stripe (payments)
• OpenAI (AI processing)
• Cloudflare Turnstile (bot detection and security)
• TikTok (advertising measurement — see Section 5)

These services process data under their own privacy policies.

5. Advertising & Conversion Measurement

We use the TikTok Pixel and TikTok Events API to measure the effectiveness of our advertising and to optimize ad delivery.

When you interact with our site, we may share the following with TikTok:

• Pages you view, buttons you click, and conversion events (signup, checkout, subscription)
• Hashed (SHA-256) identifiers such as your email address, our internal user ID, and (where available) phone number — TikTok cannot read the original values from the hash
• Standard technical data (IP address, user-agent, referrer, TikTok click identifiers from the URL)
• The dollar value and currency of completed purchases

TikTok uses this data to attribute ad clicks to conversions, build lookalike audiences for ad targeting, and improve campaign performance. TikTok's Automatic Advanced Matching (AAM) feature may also automatically detect identifiers in form fields you submit to us and hash them client-side before sending them to TikTok.

For more information on how TikTok processes this data, see TikTok's privacy policy and cookies policy. You can opt out of personalized ad targeting at any time through your TikTok account settings or your browser's ad-tracking controls.

6. Cookies & Tracking

We use cookies to:

• Maintain login sessions
• Improve performance
• Analyze usage trends
• Measure the effectiveness of advertising (TikTok Pixel — see Section 5)

You can control cookies through your browser settings.

7. Data Retention

We retain data only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes and enforce agreements

8. Data Security

We implement reasonable safeguards to protect your data.

However, no system is completely secure, and use is at your own risk.

9. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Request correction or deletion
• Restrict or object to processing
• Request data portability

Contact us to exercise these rights.

10. Children’s Privacy

Scholar Genie is not intended for children under 13, and we do not knowingly collect their data.

11. Changes to This Policy

We may update this policy at any time. Continued use constitutes acceptance of updates.

12. Contact

customer@scholargenie.com